Putting customers first, Emirates has updated its COVID-19 travel waiver policies into one simplified approach for rebooking and refunds on tickets issued in all its global markets.
Adnan Kazim, Emirates’ Chief Commercial Officer said: “The travel and airline industry have complicated rulebooks for how fares, re-bookings or refunds are applied, which also differ depending on market regulation. We understand that explaining and unravelling all of that is confusing and frustrating for customers. The COVID-19 pandemic is unprecedented for everyone, and we’d like to thank our customers and trade partners for their patience, understanding and support as we worked through this period to ensure our policies are not only customer-friendly but also in line with regulatory requirements.
“We sincerely hope that our customers will choose to rebook and fly with us again at a later time, and that is why we’re offering up to two years validity on their current tickets, or travel vouchers which can be redeemed for any Emirates product or service. Any fees for making a change to the tickets will be waived for tickets issued till 31 May 2020 for travel up to 31 August 2020. However, if they would still like to opt for a refund, we will process that. We would just like to seek our customers’ understanding that refunds will take time as we have a significant backlog to manage.”
Emirates is offering three options to its customers affected by flight cancellations and travel restrictions:
1 – Keep your ticket: all Emirates tickets booked before 31 May for travel up to 31 August will be automatically extended for 760 days. Customers holding such tickets can be assured their tickets will be honoured, and they can rebook when they decide to travel.
Whenever they are ready to travel again, within two years from the day their ticket was originally issued, they simply need to contact Emirates or their travel agents to reschedule their flight. Their ticket will be accepted for any flight to the same Emirates destination or to another city within the same Emirates region with no fees for changes. Those who wish to rebook their ticket to travel to another region can also do so – Emirates will not charge reissuance fees, only any applicable fare difference.
2 – Request a travel voucher: Travel vouchers are valid for one year from date the voucher was issued, and can be extended for a second year. The voucher can be used for any Emirates product or service, which means customers can use it to offset charges for flights to any destination in any cabin class, or other services. No change fees apply to this voucher, so customers will have more flexibility to reschedule when they are ready to travel again.
3 – Refunds: Customers who have opted to keep their ticket or opted for a travel voucher can still apply for a refund, if they are unable to travel. There will be no refund penalties.
Emirates has also made it easy for customers to request these options online through a simple form.
For more information, or to apply for any of the above options, customers can visit emirates.com. Customers who have booked through their travel agents should contact their agents for assistance – the same waiver policies will apply.
Radio & Television Personality Kriya Gangiah Shares Five Tips To Keep Your Mental Health In Check
South Africans have experienced so much throughout our history that we have become a resilient nation. However, this month has been physically and emotionally draining for so many across the country. The country is currently experiencing the third wave of the Covid-19 coronavirus pandemic and the unrest in Gauteng and KwaZulu-Natal has had a massive impact on lives and businesses around the country.
This, naturally, can certainly take a toll on one’s mental and emotional wellbeing. During this chaotic time in life, it’s important to take a step back and ensure that in the eye of the storm, you are taking time out to look after yourself.
Radio and television personality Kriya Gangiah has been open about her experience with mental health during this trying period. “It has taken me a little longer than expected to recover from everything we are dealing with as a country right now,” Kriya explains.
She adds that it’s important to allow yourself time to experience the different emotions that you may be experiencing at this unpredictable time. “Don’t feel bad if you are working from bed for the third week in a row or if you haven’t mowed the lawn yet. It is completely understandable,” Kriya adds.
As she regains control of her mental and emotional health, Kriya shares five tips that have helped her get through this tough time.
Do something for someone else
I recently worked with my family and communities around Gauteng to collect food donations for people affected by the unrest around KZN. Working with other individuals with the goal of helping people made me see that there is positivity around us. Even if you may not have much you can still make a difference in someone else’s life.
Take a day off from social media
The more time I spent on social media the more depressed I was becoming. Seeing images of the chaos mixed between the narcissistic way in which people portray their “perfect” Instagram lives was really starting to affect me. Taking a day really helped clear my mind and find a little bit of clarity.
Try something creative
Being creative doesn’t always have to be about making something but it will help convert your energy into something that you enjoy. You can bake, rearrange the furniture or plant a tree. Anything that is different from your everyday norm.
Do something that makes you feel good. Paint your nails, take a long bath, or do a face mask. You can even meditate for a while.
We are not alone in this. Most people are experiencing the same feelings that you are. Give a friend or family member a buzz and just catch up. You never know they might need it as well. Remember, if you are struggling right now and don’t have anyone you feel you can share your thoughts and feelings with, organisations like SADAG offer free counselling sessions.
Unread Messages! Mista Myles Unpacks A Love Thriller In New 4-track EP
Afrobeats’ latest favorite, Prince Doodo popularly known within showbiz circles as Mista Myles, isn’t slowing down this time around as he readies for Unread Messages EP.
Discovered by Mimlife Records, Mista Myles is a wonderful vocalist with versatile vocal abilities that square up with the now trending new school sound taking over the music space.
From vocal precision, fluidity, texture, right down to stagecraft, you’ll find an apt delivery from the super talented act as evidenced in previous releases and popular consent. True ingenuity and talent can neither be bought nor faked!
Clear up space on your devices, delete old files, get ready to update playlists, and make room in your minds and hearts for what’s coming! From lyric, melody to overall vibes, don’t say you weren’t forewarned!
Scheduled to be released on the 23rd of July, 2021 across all major online music stores and streaming platforms, Unread Messages EP is sure to give you a run for your craving ears.
The 4-track EP details Afrobeat essentials such as ‘On My Way’, ‘Mind Love’, the Kelvynboy-assisted ‘Bend Ova’, and ‘Baby’. Each track has been tailor-made to maximize your listening experience.
The future might have just been bundled up and delivered a bit earlier than anticipated! Each single screams of the undertones of love and it’s dilly-dallies. It’s a soothing accompaniment for your relationships no matter the type or level of commitment.
Production credits go out to in-house producers for Mimlife Records, WebieJustDidIt, and NixieOfficivl. Anticipate this masterpiece from Mimlife Records!
YouTube link – https://www.youtube.com/watch?v=Fr21U0w7Dfc
Stream preferred music store here – https://ffm.to/lxe8ogx
You Need To See Sara The Dressmaker’s Gorgeous Bridal Gowns – Your Wardrobe Will Thank You
Sara The Dressmaker might be a new name for some of you, but she is been one of the most popular fashion designers in these last couple of years.
The Ghanaian designer has dressed numerous celebrities such as Ghanaian media personality – Berla Mundi, Victoria Lebenee, Chrystal Kwame-Aryee, KSM, and Ghanaian broadcaster Abeiku Santana.
Over the years, Sara The Dressmaker has established itself as one of the leading couture fashion house in Ghana, with garments characterized by their high-end fabrications and meticulous sewing techniques.
Known for their romantic and sensual nature, Sara The Dressmaker’s bridal gowns will help you shock and awe everyone at your wedding with all their exquisite details. The Ghanian fashion designer has managed to define new standards for high fashion with her gorgeous bridal gowns that blend figure-flattering silhouettes with amazing details and a strong focus on comfort.
If you’re a bit of a perfectionist, Sara The Dressmaker’s wedding dresses are the definition of perfection. The brand uses the best fabrics, beadwork, and embroidery designs to create these magical wedding gowns. For a classic couture dress, with luxe silk or all-over lace, a bohemian wedding dress, or a gown with infinite layers of tulle for ultimate romance and impact, Sara The Dressmaker will make your dreams come true.
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